Sprint Plan Optimizer Lets Customers Analyze Historical Wireless Usage Patterns Online
Date: Sep 16, 2008
The Sprint Plan Optimizer launched today is an online self-service tool that allows consumer customers to analyze their own wireless usage trends to determine if their current plan is the right "fit". The service will give customers a view of their historical cost and usage trends, and also helps them understand unplanned costs. Customers can opt to "Analyze My Plan" and if Sprint Plan Optimizer finds a better plan to fit the customer's usage pattern, a plan change is suggested. Customers may then complete any desired plan changes directly online.
Some of the features of the Sprint Plan Optimizer include:
- Ability to change the billing-history range
- Average monthly usage patterns for voice minutes, text messaging, data, etc.
- Detailed current plan information
- Breakout of monthly costs
- Links to view monthly invoices
- Average overage charges if applicable
- Top two plan recommendations and side-by-side comparisons with current plan
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